ApexBCS is a new company. The person running it has been doing this for more than twenty years.
That distinction matters more than it might sound. Ground transportation is an easy business to enter—all it takes is a vehicle, a license, and a website. However, it is an incredibly difficult business to run well. True reliability isn’t measured when things go right; it is proven when variables twist out of control.
A premium provider is defined by the ability to seamlessly navigate the chaos:
- Flights landing 90 minutes early without missing a pickup.
- Chauffeurs calling in sick at 5:00 AM with immediate backup coverage ready.
- A group of 40 whose hotel block suddenly shifts overnight.
These chaotic variables cannot be bypassed by a shortcut. Managing them is the core of the job, and it takes decades of experience to master.
You are not hiring a company’s history. You are hiring the judgment of the person answering the phone.
Twenty years, now under my own name
Meet the Founder
ApexBCS is the culmination of two decades of elite, high-stakes industry experience brought directly to you under one name: Miranda Sherman.
After 23 years of building one of the region’s premier ground transportation operations from the ground up, Miranda founded ApexBCS to deliver true premium service without the corporate layers. When you partner with ApexBCS, you are working directly with the architect of that 23-year standard.
The Foundation
Miranda’s career began in hospitality management in 1993, a background that permanently shaped her definition of premium service. In 2003, she entered the ground transportation industry. What began as a part-time role quickly evolved into a 23-year journey of scaling a newly incorporated business into a market leader.
The Architect of Operations
Moving rapidly from behind the wheel into executive roles, Miranda served as Office Manager, Groups & Weddings Coordinator, and Groups & Events Manager. She didn’t just manage operations—she built them from scratch:
- The Brand & The Reach: Co-designed the logo, website, and early outreach strategies that put the company on the map.
- The Standards: Authored the exact training programs used to onboard chauffeurs, dispatchers, and customer service reps. Through 2023, she personally hired and trained every single chauffeur.
- The Partnerships: Secured and managed exclusive accounts end-to-end, including standing partnerships with destination management companies, elite wedding planners, and Fortune 500 corporations.
By the time she stepped away, Miranda was handling full fleet and general manager responsibilities alongside her event logistics role.
The ApexBCS Difference
Today, all of that institutional knowledge, rigorous training, and high-stakes corporate experience belongs entirely to ApexBCS. That is what “owner-operated” actually changes: you get uncompromised quality, direct accountability, and a founder who has mastered every single moving part of your journey.
What clients say
What I appreciate most is that I can call them with a last-minute request, even in an emergency, and they always do everything they can to accommodate us. They are extremely dependable, easy to work with, and always willing to go the extra mile to make things happen.
I truly trust them and know that when I reach out, they will take care of it. I highly recommend them to anyone looking for a transportation company they can genuinely count on.”
We have booked all our transportation needs through you because you have always provided us with a hassle-free experience!
Thank you for your hospitality. We look forward to working with you again!”
What owner-operated actually changes
Many companies describe themselves as owner-operated but rarely explain what that actually means. Here is how our ownership structure directly benefits you.
Decisions get made, not escalated
When something goes wrong at 6:00 AM, there is no approval chain. The team member on your call is fully empowered to authorize a second vehicle, adjust a fare, or reassign a chauffeur instantly. While ownership is always fully aware, our frontline staff has the authority to solve problems immediately and keep your day moving.
Chauffeurs are chosen, not sourced
Our chauffeurs drive exclusively for ApexBCS. Each one is vetted, background-checked, and drug tested before they ever carry a client. Rather than pulling from a pool, our owner personally screens and approves every new hire.
Accountability has a name
If your experience falls short, you are not just submitting a support ticket; you are holding the owner personally accountable. Their reputation in this market predates this company and matters far more than a single transaction.
The standards we hold
- 24/7 dispatch, 365 days a year — a person, not a voicemail box
- Flight monitoring on every airport collection, with pickup times adjusted automatically
- Chauffeurs professionally licensed, background-checked, and drug tested
- 30 minutes complimentary wait at airports and seaports; 15 minutes elsewhere
- Properly licensed and insured chauffeur and vehicle
- Assigned vehicles, prepped and inspected before dispatch — not whichever car is nearest
The first of those deserves unpacking, because plenty of companies advertise round-the-clock service and route the night to an answering service that can take a message and nothing else. Our office is staffed from 7am to 11pm. Outside those hours an on-call dispatcher works remotely with full access to our booking and dispatch systems — so the person who picks up at 3am can actually see your reservation, reach your chauffeur, and change your booking.
Reach without the compromise
South Florida is home: Fort Lauderdale, Miami, Palm Beach, the executive fields, and every cruise terminal on the coast. Beyond it, our affiliate network reaches 400 cities across 60 countries — vetted operators held to the standards above, so a booking in another city still comes back to us if anything needs fixing.
Start with one trip
The fastest way to judge a transportation company is to give it something that matters and watch what happens. Book a single airport run, or tell us about a program you have coming up and we’ll quote it.